Orders are processed business days Monday to Friday, which exclude national holidays. All orders received before 9AM Monday to Friday (except holidays) will be processed the same day. All orders which are received after the cut off time would be processed the next working day. Please note that depending on the mode of payment, some orders make take 2 to 4 working days before being shipped out. Customers who are urgently in need of an order should please email or phone us to advice the best option for payment to avoid delay.
We strive to ship your order as quickly as possible. All orders are shipped out next day as soon as we receive payment confirmation in our account. We use overnight delivery within New Zealand.
We send orders worldwide delivering product(s) to most countries throughout the world. As a general guide, approximate delivery timescales after dispatching your product(s) are 3-10 working days. You can choose a shipping fees once you have proceeded to the checkout.
Once your order is shipped out, you will receive an online tracking number by email from us. Should you not receive an email from us by any chance, please contact us at firstname.lastname@example.org
We would not be responsible for Shipping delays due to holidays, customs clearance, natural disasters, or carrier delays. Please bear in mind that holidays do not count as a business day and should be considered when calculating shipping times. Our advice to our customers is to order far enough in advance to allow for unforeseen delays.
The Company’s policy is to offer competitive prices wherever possible. The prices quoted in the Company’s sales literature are so far as possible the Company’s correct selling price. Due however to the ever changing nature of the hair extensions supplies market unless otherwise agreed in writing, the Company reserves the right at any time to revise the price of goods without notice to the Buyer. The price of the goods shall be the price stipulated in the Company’s price list current at the date of dispatch of the goods. The Company will however wherever it is practical to do so endeavor to notify price changes prior to implementation
The Company’s policy is to offer competitive prices wherever possible. The prices quoted in the Company’s website are so far as possible the Company’s correct selling price. Due however to the ever changing nature of the hair extensions supplies market unless otherwise agreed in writing, the Company reserves the right at any time to revise the price of goods without notice to the Buyer. The price of the goods shall be the price stipulated in the Company’s price list current at the date of dispatch of the goods. The Company will however wherever it is practical to do so endeavor to notify price changes prior to implementation
In the event that a product is mistakenly listed at an incorrect price we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Black Africa Hair ‘N’ Clothing reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and charged. If your order has already been paid for and your order is cancelled, Black Africa Hair ‘N’ Clothing shall issue a credit to account in the amount of the incorrect price.
Black Africa Hair ‘N’ Clothing have made every effort to display as accurately as possible all item description, colour, photographs, pricing or any other product related information listed on our website. However, we cannot guarantee that this is completely accurate, current or complete, neither can we be held responsible for this errors. Please note that hair and fibre colours will vary on your computer depending on your monitor resolution
Black Africa Hair ‘N’ Clothing will not be held responsible for the way in which you use the product(s) you purchase from our website once it has left our warehouse. We will not accept responsibility if any hair is put in incorrectly, cared for incorrectly or is damaged due to perming, colouring or cutting. We recommend that instructions should be read or sought before use. We advice that “professional products” should be used by trained hair extension stylists or hair extension professionals who have been trained in the use of hair extensions. Some images shown on this website may be used as display only and the product you receive may differ to what may be shown, please refer to item descriptions for specification of products.
We attempt to ensure that information on this website is complete, accurate and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this website. For example, products included on this website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this website.
In the event of any problem with this site or any content, you agree that your sole remedy is to cease using this site. in the event of any problem with the products or services that you have purchased on or through this website, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and exchanges policies posted on this site.
Please choose carefully on all purchases on this website as we do not refund if you change your mind. If the goods are faulty or customer was sent the wrong item, Customer must notify us of the problem and desire to do an exchange within 2 working days of receipt. Should you decide to return a wrong product or faulty product, The item must be in the original condition as it was sent to you, product will be inspected upon arrival and if ineligible for exchange/refund it will be returned to the customer’s own expense. If the item has been altered in any way, then we cannot do an exchange.
Your package might be subject to import duties and taxes upon the arrival of package in your country. The customer is liable for any all custom fees, taxes and charges. Black Africa Hair ‘N’ Clothing has no control over these charges and we are unable to foresee charges for custom clearance. Should you require any information regarding custom clearance please contact your local custom office.
Black Africa Hair ‘N’ Clothing allows only 1 discount code or offer to be used at any one time. We do not allow multiple offers to be claimed together.